HESS-Track is currently experiencing a server issue; we are working hard to resolve it.
No data has been lost, but there are display issues.
HESS-Track is a modern solution for transparent access to observe the state and history of your electrical vehicle fleet. Tailored to different use cases, the solution will provide operations with real-time dashboards and notifications, managers with reports, maintenance personnel with diagnostics and customer service with insights.
Respecting the principles of ITxPT, HESS-Track collects and processes live vehicle dynamics and transforms this data into easy to access information. Interactive dashboards allow you to drill down from the fleet-level into a vehicle and even further down into sub-systems or functional entities. Data to support vehicle diagnostics can also be requested and periodic reports can be defined and generated efficiently.
HESS-Track believes that users need information based on their role. A manager will prefer to have easy access to reports whereas a maintenance technician would like to consult the vehicle’s breakdown history for example. Therefore, each user will be assigned to a role that fits best her or his activity.
As a customer, you do not have to worry about user management. HESS-Track will do that for you.
HESS-Track is built with market-leading software-tools and respects the highest data security standards. Special attention is given to system availability and access to vehicle data is granted even if vehicles are not online.
Contact us if you want to know more about HESS-Track.